Privacy policy

EDI Madagascar ASBL, whose registered office is located at 24 L-8801 Rambrouch, Luxembourg, operates the website for information on the services offered, which can be accessed at info@edimadagascar.com. EDI Madagascar is responsible for processing your data.

Your privacy is important to EDI Madagascar.

The present privacy policy informs you about the services concerned by the collection of your personal data.

We collect personal information when you use our services or interact with our website. The information we may collect includes:

Data collected from the contact form :

• Personal data: Identity, identification data = Names, first names, geographical address, e-mail address

• Personal data: Economic information = Banking data

• Personal data: Connection data = IP address

• Personal data: Location data = Mobile phone number

Data collected when you browse the edimadagascar.ong website:

• vos identifiants d’applications ou de terminaux (cookies),

• information about your source URLs,

• your IP address,

• the characteristics of the devices you use to access our services (device model, operating system type, browser type and version, language of use),

• the type of network connection you are using (Wi-Fi, 4G, Bluetooth ...).

How long we keep your data may depend on the type of data:

• Data required for order management and invoicing: For the duration of the commercial relationship and ten (10) years for accounting purposes.

• Payment information: EDI Madagascar does not store this information. It is collected at the time of the transaction and is immediately deleted once the purchase has been settled.

• Personal data: This data is only deleted after 3 years.

The recipients are the persons authorized to obtain communication of your data by virtue of their functions.

Within the framework of our activities, EDI Madagascar's services and billing department are recipients of all categories of data.

The company's subcontractors receive the identity, address and telephone number of our customers.

We do not sell, rent or disclose your personal information to third parties, except in the following cases:

• When we have your explicit consent to share your information.

• When we need to share your information with our trusted partners to provide the services you have requested.

• When required by law, court order or other legal process.

• When we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud or respond to a government request.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such sites. We encourage you to read the privacy policies of these websites before providing any personal information.

We may also offer you the option of connecting through your social networks. If you choose to do so, please note that you provide us with your profile information according to the privacy settings defined on the social media platforms you use. We encourage you to consult the privacy policy of the relevant social media platform to understand how your data is shared and used in this context.

Please note that any content you share on the social networks we use may be accessible to the public. We therefore recommend that you exercise caution when communicating sensitive personal information such as financial data or address. We cannot be held responsible for any action taken by third parties if you post personal data on one of our social networks, and we advise you not to disclose such information.

In accordance with the General Regulation on the Protection of Personal Data (RGPD), you have the following rights:

• right of access (article 15 RGPD), rectification (article 16 RGPD), update, completeness of your data.

• right to block or erase your personal data (Article 17 RGPD), when it is inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited

• the right to restrict the processing of your data (Article 18 RGPD)

• right to object to the processing of your data (Article 21 RGPD)

• right to portability of the data you have provided to us, where your data is subject to automated processing based on your consent or on a contract (Article 20 RGPD)

These rights may only be exercised within the limits of any contractual or legal obligation. Each user also has the right to lodge a complaint with the Luxembourg supervisory authority, the Commission nationale pour la protection des données : https://cnpd.public.lu/fr.html

You can exercise your other rights by e-mail, specifying the right you wish to exercise in the subject line of your e-mail: info@edimadagascar.com access, portability, limitation, opposition for reasons relating to your particular situation. Exercising your rights of access and portability requires that the data for which you are exercising your rights be linked to the e-mail address used to make your request. A reply will be sent to you within 1 month of receipt of your request.

EDI Madagascar reserves the right to modify and update its privacy policy at any time in accordance with applicable law.

If you have any questions regarding the processing of your data by Lentze Parc, you can contact the Data Protection Officer in complete confidentiality via this email address: info@lentzeparc.lu